All Services Movers

I can not begin to express my dissatisfaction with this company. Initially my talk with the saleman Bobby Kaplan put me to ease, as he assured me my move would go off without a hitch.  June 10th, 3 men arrive, to pick up my things.  They broke everything down, and loaded it nicely onto a moving truck that had a different name on the side but I wasn't too worried at that point.  Next thing you know I have a re-estimate sheet thrown in my face asking for an extra 880.00 on top of the original 2200.00 for the move.  It was already on the truck, and I felt backed in a corner. What was I to do? I made my way from Texas to Virginia, and the long grueling wait began.  My stuff sat for about a week until someone picked it up from the hub in Houston, TX. Three days later, the driver calls me "I broke down"..it took him a week to get his truck back on the road. I called customer care, and they acted like it wasn't their problem. Rude and unprofessional folks at that office. Finally on the 28th of June my things arrive. Demanding cash or money order upon arrival (shady way of doing business, I found out why later), he opens the side trailer and here I see all of my things scattered around, not tied down, plastic bins broken.  They begin taking stuff off the trailer through a door, not with the assistance of a ramp, or an electric lift..just the driver and two hired helpers (apparently was their first day on the job).  They practically dropped my washer on the ground, took out a dresser upside down, and lodged everything into the living room in a pile, and left! It was stated in the contract of both break-down and setup of furniture. I received bare bones.  My personal belongings may not mean anything to anyone else, but I entrusted these people to care for my possessions, as some are damaged, and some are broken beyond repair. To make matters worse I have things that are missing, of which I probably will never get back.  I don't know how else to express this but take it from me "Do not use this company, they are a third party, they are brokers and they will lie six ways to Sunday in order to get your business." 
 .

Service cost: $2997

Sheez, where to begin? I was moving the bare minimum of items from WA to WI. Sure, my quote wound up costing me an additional $200 or even $300, but since the estimate was done over the phone, I only have myself to blame for that. If you can get an in-house estimate, do that.But what am I saying, really? I just wouldn't hire these guys! Go somewhere else, even if you have to spend more money. You know the saying you get what you pay for? Well, since this was pretty affordable, you pay for a) [EDIT] service b) movers who can barely speak/understand English c) rude and incompetent customer service reps on the phone.From the moment my items were picked up (naturally, 2 hours late) on August 29 until they were delivered in Green Bay, WI on September 21, I was fretting. I had to call in on these guys daily as it's true -- you'll get told a new song and dance about when to expect your items every single freaking time you call. You have to stay on top of these guys.. if you don't.. you just might never see your items again.When the movers showed up, it was just one scrawny Russian guy who did not even have anything to help lower items off the truck and thus -- several items fell to the ground. I have a feeling this company hires illegal immigrants and pays them all [EDIT] poor wages under the table.. Again, heed the warning: you get what you pay for. Spend more and have a better moving experience!!

Service cost: $1700

I am in the process of working through the claims company that All Services Garbage (Calling them movers is an insult to any other moving company) uses for your claims once they completely screw up your move from top to bottom.
Anyway, they damages nearly $10,000 worth of furniture. It looks like they took a hammer or a bat to our stuff. They broke so much and destroyed so much that it is very obvious that it was done on purpose because I complained about delivery time.
So take a word of advice, if you are dumb enough to use these criminals, expect your move to be late, expect them to steal from you, expect them to harass you, expect them to intentionally destroy everything you own, and expect them to deny every claim so that you have to take them to court.
These people are the worst possible kinds of people. They hold your items hostage, charge you more and more just to get your move on the road, then do all they can to damage anything worth anything..
What a total fraud.

Service cost: $5000

Worst move ever. Most of our things were damaged. Driver showed up in flip flops and pajama bottoms, charged an extra $1200 for packing materials and labor. Labor my family did. They came at 1pm and did not leave until 3:30 am. In my quote I told the estimator I have moved 20 times I need two large trucks. They showed up in a rented budget truck. I asked if another was on its way, th driver said they would call one if needed.  They left behind a lot of items when I callled the next day to get them picked up they refused.  Delivery was late. My boxes looked like they were tossed off the truck several times. They takes months getting back to you on your claim. They ruined antique furniture , bikes, crushed boxes ,broken dishes. Do not use them. Run away.  They offered $135 on my claim.  They damaged my $7000 bed and so many other things. Please look at my pictures to see how your stuff will be delivered.

Service cost: $6800

I had decided on a move with another company, and 1 month before my moving date, was TEXTED by a random number, soliciting a better deal with All Services Movers. Despite the bizarre sales tactic, they offered me the same price as the previous moving company, and took the time to direct me to the other company's 'hidden BBB reviews' that were terrible. I was promised that my items would be wrapped, and remain wrapped upon delivery, as they were being stored in a friends' basement for several months while I was traveling internationally for work. Day before moving day, I called Bobby to confirm. No response. I then got a barrage of emails, texts and phonecalls confirming the wrong day for moving. I spent several hours on the phone to retain my original move-out date, as I was on a lease and flexibility wasn't an opion at that point. The two men showed up several hours after our slated date, wrapped up my things, refused to take some things, and asked me to sign a faulty inventory list (they had left 3 major items off of the list). These guys had been working all day, it was really really hot, and my house was their 4th entire house of the day- they didn't have dollies or anything, they were hauling everything up the stairs by hand- so I'll give them credit for that.  When all was said done, my bill came to nearly TWICE what I was quoted, as the day-of movers had an entirely different inventory, weight, and estimate in-hand than I digitally had. At that point, I just wanted to be done with it so I gave them full payment for the original amount. Before leaving the country, I gave a saleswoman (Veronica) the remaining payment over the phone. All my items arrived to my friends' basement safely except for my prized posession and most important item in the move: a hand-built bicycle worth well over $2500. Unfortunately, I'm a solid packer, so all of my winter boots and coats, as well as bicycle tools, helmet, lights, lock- etc..were all in the box, putting it valued at nearly $4k by my estimation. Additionally, I ended up with an extra ratty table and piece of plywood that the moving company has not come to retrieve, now over a month later. Also, my items that I was promised would arrive and remain wrapped up in the $300 worth of plastic wrapping I paid for (yes, seriously)- were all entirely unwrapped and thrown haphazardly into the basement. I have received one message about the bike, with a website link to a claims agency to submit a claim- but now, 2 weeks later, have not had any responses from All-Services Movers about the wherabouts of my bike- or who the table/plywood belong to- or from the claims agency.

Service cost: $2000

Worse moving company ever, Donot hire them. We have moved 6 times in past tweleve years without any problems but All Services Movers were the worse. They have lost our washer and drayer. They damaged most of our furnitures and most of the picture frames and dishes were not wrapped so they all broke. Their employees told us they were not trained and they were picked up by Home depot before coming to our house. They charged us twice as much as quoted price. Hired driver will testify how bad the load was but they told him to take the load anyway. We have called and emailed them with pictures but they are not returning our calls or emails. The salesman by the name of Bobby will lie and make up stories, donot trust him. Nicole Green is the manager but she doesnot care and hung up the phone. Brian in Houston claims he is the owner and if we didn't pay additional $10,000 he would not deliver our products. BBB were notified and legal action is in process. DO NOT go through what our family went through.

Service cost: $11500

We had a partial load, paid over $3,000 to have some family items shipped fromTexas to Richmond, VA.  Everything that was picked up was not delivered.  They did not bring the top part to an antique china cabinet, a bike or a large rug.  First person we talked to pretty much said this was to be expected, that it happened all the time.  Company has shown no concern in resolving the issue for us.  Mutiple e-mails and phone calls have not been returned.  We are not able to get any information about our missing items.  Very frustrating. .

Service cost: $3015

Shannon was very professional and very attentive too our needs. My wife and I both disabled and her cancer came back so she wanted too move back to Cincinnati Ohio to be with her family. we had problems with closing our house so she was very accomadating with us the move had to be pushed back several times,and then finally we cancelled the move and she was very sorry for our inconveince of the whole ordeal,and was still very concerned about my wifes health.Shannon also able to recommend an car hauler to us.Even though we were unable to use this company I believe they would have done an awesome job.   Thanks Craig and Peggy Barker  .

Service cost: $2800